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The 5 Critical Success Factors:


"Business change management is a top corporate challenge. Changing people's beliefs and behaviors is demanding and difficult work; succeeding in the face of resistance, decreased productivity, anxiety, and confusion requires a carefully crafted and executed plan. Keys to such a plan include identifying the affected stakeholders, choosing a change management methodology, communicating throughout the project, continuously measuring progress, recognizing and rewarding results, and reinforcing change so it becomes embedded in the company culture." Forrester Research

In business environment, how many good ideas and improvement initiatives we saw that were doomed to failure? Although essential for the professional growth of an Executive, who is paid to generate and to deploy them, only a small percentage of good ideas and improvement initiatives are succeeded, inhibiting their implementation in organizations worldwide.

This table seems to have an explanation to this challenge. As we can see , to be succeeded generating the desired change, five ingredients are essential:

1) A common and shared vision of team members about why change is necessary and the risks of keeping status quo, avoiding confusion, misalignment and conflicts later.

2) The right skills of team members to implement and to operate, eliminating anxiety of wanting to do without knowing how to.

3) The right incentives to the right people at the right time, assuring change will be happening at required time.

4) Correct definition and allocation of resources, avoiding frustrations.

5) Execution through a well elaborated action plan to have just one start and one end time at the project.

As in a cooking recipe, lack of any of these ingredients will lead project to fail. Recalls Boolean algebra: to get desired output all requirements are needed (AND), to fail just missing one of them is enough (OR). Experience show us that most projects fail precisely by the absence of first three ingredients, Common Vision, Skills and Incentives, which, unlike resources, usually are not included in Action Plan by "lack of time" or by forgetfulness, generating confusion, anxiety and slowness ahead.

 

See how our service portfolio  supported by a solid value proposition can support executives in the implementation of changes in processes and systems.

 

 


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