|
ANO |
CURSO
|
ÁREA |
LOCAL |
|
2010
|
Integrated
Pipeline for Channel Sales Reps - Mexico |
Vendas |
Intuition |
|
2010 Miller
Heiman Sales Best Practices Study |
Vendas |
Miller Heiman |
|
Delivering Self-Service BI with SQL Server |
Técnica |
Windows IT Pro |
|
Integrated
Pipeline for Channel Sales Reps - USA |
Vendas |
Intuition
- USA |
|
Integrated
Pipeline for Channel Sales Reps - Train to Trainers - Singapura |
Treinamento |
Intuition |
|
Integrated
Pipeline for Channel Sales Reps - EMEA |
Vendas |
Intuition |
|
2009 |
Treinamentos e
apresentações via webinars |
Treinamento |
GoToMeeting |
|
Planejamento
de Contas |
Vendas |
BI Tools |
|
Produtividade
em Serviços |
Serviços |
BI Tools |
|
Vendas
Consultivas |
Vendas |
BI Tools |
|
2008 |
CDSM - Customer Driven Sales Methodology |
Vendas |
HP |
|
EDW - Enterprise Data Warehouse e Yotta Business Intelligence |
Vendas e Finanças |
HP |
|
BCM -
Business Contact Manager 2003/2007 |
Técnica |
BI
Tools |
|
MOSS - Microsoft Office Share Point Server 2007 |
Técnica
|
BI
Tools
|
|
2007 |
EHS&S
- Atualização |
Segurança
|
HP |
|
Office 2007 |
Técnica |
BI Tools |
|
SQL Server 2005 |
Técnica |
BI Tools |
|
FDW - Financial Data Warehousing |
Financeira
|
HP |
|
Microsoft Business Intelligence and
Application Platform Virtual Conference |
Técnica |
Microsoft |
|
2006 |
SQL Server 2005 Analysis
Services |
Técnica |
Microsoft |
|
2005
|
APF: Análise
e Planejamento Financeiro
|
Financeira
|
Sebrae
|
|
2004
|
Getting
Value from my CRM Investment
|
CRM
|
Microsoft
|
|
SBC
- Standards of Business Conduct
|
Ética
|
HP
|
|
Customer
Experience Standards
|
Qualidade
|
HP
|
|
Data
Privacy
|
Segurança
|
HP
|
|
Information
Security Policies and Standards
|
Segurança
|
HP
|
|
EHS&S
- Environmental,
Health, Safety and Security Policies and Standards
|
Segurança
|
HP
|
|
SPC
- Standards of Personal Conduct
|
Ética
|
HP
|
|
Putting
Customers First
|
Qualidade
|
HP
|
|
Siebel Analytics:
Application Developer
|
CRM
|
Siebel
University
|
|
2003
|
IPGN
- Iniciando
um Pequeno Grande Negócio
|
Negócios
|
Sebrae
|
|
2002
|
Absolute
Value: Forecasting With Confidence
|
Financeira
|
Comshare
|
|
Creating
a Unified Planning and Performance Management Process
|
Financeira
|
Business
Finance
|
|
What
You Need to Know now About Business Planning
|
Financeira
|
Business
Finance
|
|
2001
|
BO - Business Objects
Administration
|
Técnica
|
Business
Objects
|
|
BO - Business Objects
Power User
|
Técnica
|
Business
Objects
|
|
Legal
Dangers: PreMerger Sales & Marketing Activities
|
Jurídica
|
HP
|
|
MS
SQL Server 2000
|
Técnica
|
Braz
& Figueiredo
|
|
Seminário
Datawarehouse - Ideti/Suceu
|
Técnica
|
Sucesu
Ideti
|
|
TCE
- Total
Customer Experience
|
Qualidade
|
HP
|
|
2000
|
Building
Share of Customer (Miami)
|
Marketing
|
HP
|
|
Designing
and implementing a Data Warehousing using MS SQL Server 7.0
|
Técnica
|
Braz
& Figueiredo
|
|
SQL Day
|
Técnica
|
Braz
& Figueiredo
|
|
Oracle
CRM - Account & Contact Management
|
CRM
|
HP
|
|
Oracle
CRM - Business Integration
|
CRM
|
HP
|
|
Oracle
CRM -
Customer Interaction & Notes
|
CRM
|
HP
|
|
Oracle
CRM - Demand Creation & Lead Generation
|
CRM
|
HP
|
|
Oracle
CRM -
Executive Dashboard
|
CRM
|
HP
|
|
Oracle
CRM - Forecast Management
|
CRM
|
HP
|
|
Oracle
CRM - Inbound Management
|
CRM
|
HP
|
|
Oracle
CRM - Lead & Opportunity Management
|
CRM
|
HP
|
|
1999
|
BI&S
- Behavioral
Interviewing & Selection
|
Gerencial
|
Behavioral
Tech Inc USA
|
|
BTB
- Break
the Box
|
Gerencial
|
HP
|
|
3a Conferência
Database Marketing Integrado
|
Marketing
|
IDBM
|
|
CAMP
- Coaching
and Managing Performance
|
Gerencial
|
HP
|
|
Curso de
Espanhol
|
Idiomas
|
Skill
|
|
Innovative
Negotiation Strategies (William Ury)
|
Vendas
|
HSM
|
|
OPC
- Optimal
Performance Coaching
|
Gerencial
|
Keystone
Consult Group
|
|
1996
|
Real
Time Marketing with Regis
McKenna
|
Marketing
|
HSM
|
|
Mastering
Web Site Development using MS Visual Interdev
|
Técnica
|
Braz
& Figueiredo
|
|
1997
|
Admin
Flow - Santa Clara
- CA
|
Técnica
|
HP
|
|
New
Directions in Marketing with Philip Kotler
|
Marketing
|
HSM
|
|
Developer
Conference of MS Office and VBA - Nashville
- TE
|
Técnica
|
Microsoft
|
|
MSR
- Managing
Strategic Relationships
|
Vendas
|
HP
Sales University
|
|
1996
|
Strategic
Selling
|
Vendas
|
Miller
Heiman
|
|
LAMP-
Large Accounts Management Plan
|
Vendas
|
Miller
Heiman
|
|
1995
|
CPLC
- Customer phase life cycle
|
Consultoria
|
HP
|
|
SSN
- Situational
Sales Negotiation
|
Vendas
|
BayGroup
International
|
|
WPN -
Winning in Price Negociations |
Vendas |
BayGroup
International
|
|
How
to deal with the Press
|
Marketing
|
HP
|
|
1994
|
CHAMP
- Channel
Account Management Process
|
Vendas
|
The
Sales Consultancy
|
|
1990
|
Consultative
Approach
|
Consultoria
|
HP
|
|
1989
|
POM
- Process
of Management
|
Gerencial
|
HP
|
|
Marketing
de Serviços
|
Marketing
|
ESPM
|
|
SOC
- Satisfying
our Customers
|
Qualidade
|
HP
|
|
Introdução
ao TQC
|
Qualidade
|
HP
|
|
FOM
- Fundamentals
of Management
|
Gerencial
|
HP
|
|
Business English
|
Idiomas
|
Berlitz
|
